Kensingtoncourt Aparthotel - London

Close to plenty of cafes and restaurants 🍽️, plus not far from the city center. Our studio apartment was a decent size, with everything we needed and a comfy double bed. the bathroom was also included.

I liked the hotel, it was luxury and nice with good wi-fi. The staff was friendly, the bathroom was elegant. The room was really reasonably large and warm, comfy beds. The whole experience was great from start to finish, would recommend.

The food was appetising, with a great selection of options. We didn't have time, but we will definitely go back there again.

The venue is in a central location close to taxi, Hyde Park, and Kensington High Street shops. the standard apartment had all the essentials needed, including refrigerators, kitchenware, and a washing machine. - the staff was friendly and accommodating, so I would definitely return.

The location- 0ne block from the hotel is great.

We stayed on the upper floor- it was dirty!!!!! I was told that I could move to another hotel by the owner- but would owe for a two nights stay. The pictures on the web site look great- but don't show the dirt. I felt like the pictures were a bait and switch. Any complaints fell on deaf ears. Other guests were also unhappy.The whole place needs to be condemned.

The location.

The manager / owner was very rude and sent us an email only a day before checkin discouraging us that the room size is inappropraite and in the basement, since we didn't have time to find out another hotel we insisted on what we were booked for. When we reached there, he seemed disinterested and tried to ignore us as much as he could Before even showing us the rooms. He said he's a millionare and doesn't care even if we chose to cancel the reservation. Then he took the payment also in cash. The rooms were dirty and smelly. Bathrooms were too small even beyond imagination. When we reminded him of the description on website, he said you should go and stay in Buckingham palace.We are frequent travellers and always very appreciative and understand / compromise with minor problems, but this experience was disappointing.

The location of Kensingtoncourt Aparthotel is perfect and excellent, just a short distance from a royal residence. It is situated in a diplomatic area very close to Hyde Park and Kensington High Street, as well as the main shopping districts like Harrods and Oxford Circus.

Excellent location with good communications for access to all parts of London. Period atmosphere of building and helpful staff.

The hotel staff were very welcoming and accomodating. The room was very clean and tidy. The towels and bed linen were changed regularly. The hotel is located in a very chic area, full of nice restaurants, bars,shops... The area is chic, residential and very quiet. Hyde park is just 1min away by walk. Overall, I enjoyed very much my stay at this hotel and I highly recommend it for short or long holidays.

The hotel had a perfect and excellent location near nearby Hyde Park. the staff were amicable and very nice, a real pleasure to deal with.

Location and quiet at night

Linen sheets/towel and general state of appartment very dirty and not to standard

Nothing

One of the worest hotel I have been thear all my live ,evry thing is bad exept the location

I stayed at this apartment hotel for a short family holiday to show our children the famous sights and museums. The location was perfect, with good transport connections. The staff at reception were hospitable and the accommodation was comfortable. The Wi-Fi connection was strong, which was essential for my business needs.

Would recommend this hotel.

I liked the location, the staff were very helpful. My room was very comfortable and warm.I am planning to go back in feb must say I had a very good stay. J.mcpeake

This was booked as abusiness trip but hotel claimed not to be VAT registered and could not supply a VAT invoice, despite stating on the booking that VAT was applicable. The room for the first night was good, but I was then moved to a very small dirty room for the rest of the stay, not acceptable when you have paid £130 per night.